The results are in! Last month, our engineers experimented with new ideas and projects over a five-day Hackweek competition. With the goal to “provide an outlet to ideate, innovate, and create cool stuff in a self-organized way,” Hackweek encouraged novel approaches to problem solving—regardless of how directly they were tied to current JW Player products. Our product and engineering staff, including the top 3 winning teams, certainly didn’t disappoint.
- Grow audiences by seamlessly publishing videos to Facebook
- Reduce playback errors and viewer abandonment with standardized playback errors
- Deliver a broadcast-quality viewing experience on the web
- Create a consistent viewing experience and improve monetization on mobile
On Wednesday, June 6, 2018, JW Player proudly held our fifth annual JW Insights conference at NYC event venue Apella. We invited a who’s who lineup of digital video industry experts and leaders to share their wisdom about harnessing the power of data (and other best practices) to engage viewers and boost revenues.
More than 300 premium publishers, broadcasters, partners, and influencers joined us for enriching discussions on industry hot topics, including video intelligence, machine learning, video player bidding, and content syndication. Here are a few highlights and takeaways from our most successful conference to date.
Starting May 25, 2018, Europe will enforce the General Data Protection Regulation (GDPR), a landmark policy to bring greater transparency to the use of personal data by corporations.
Rooted in the idea that individuals should know who is collecting their information and how that data is used, GDPR raises the stakes on data misuse. Offenders can face fines of 20 million euros or up to 4% of global company revenue—making GDPR one of the most significant pieces of legislation in recent years to modernize privacy and security laws across Europe.
If you’re a video publisher wondering how all of this will affect you and your relationship with JW Player, we’ve got answers.
- Enhance viewer experience through video intelligence
- Improve monetization with playlist and ad performance insights
- Ensure GDPR compliance
Publishers with premium or co-sponsored content seek both startup speed and video quality. In the past, this has meant trading off video quality for speed: to maintain fast startup times, our player doesn’t wait for an initial quality estimation before downloading segments and beginning playback. Instead, our player has always defaulted to the lowest quality setting in the manifest, sometimes resulting in negative impacts to viewer experience and brand integrity. To help customers with these challenges, JW 8.3 improves adaptive streaming, avoiding the lowest quality setting altogether if the viewer’s available bandwidth and the player size can support a higher quality start.
We’re thrilled to be named as a “Market Leader" in the Spring 2018 Video Platform Software Customer Success Report from FeaturedCustomers. "Market Leader" is the highest designation of the report, honoring the most exceptional achievements in customer base and market share. JW Player is pleased to share this top distinction with only 6 other companies.
Hi, my name is Todd Grunow and I am the Director of the Technical Support team here at JW Player. Last month marked my fourth year here at JW, and while you might recognize my name from an e-mail thread or forum post, I figured it was about time for me to step away from the Support queue to write a few words about our team's mission and give you a glimpse of what goes on behind the scenes here at JW Support.
We are excited to announce that JW Player’s April 2018 product release is now generally available.