Case Study: Streaming the 2018 Winter Olympics

JW Player delivered a flawless video experience of the Games for millions across Europe “Rode” the halfpipe with the world’s best snowboarders this past winter? Watched those crisp replays of the triple axel? The 2018 Winter Olympics were nothing short of spectacular, and for those of you in Europe, these striking visual experiences were brought to you online by JW Player. We streamed the Games live in PyeongChang as the official video tech partner of Eurosport, the home of European coverage of the Olympics. Check out our case study below.

The Winners of Hackweek

With free rein to experiment, JW Player engineers create innovative solutions to overcome unique challenges

The results are in! Last month, our engineers experimented with new ideas and projects over a five-day Hackweek competition. With the goal to “provide an outlet to ideate, innovate, and create cool stuff in a self-organized way,” Hackweek encouraged novel approaches to problem solving—regardless of how directly they were tied to current JW Player products. Our product and engineering staff, including the top 3 winning teams, certainly didn’t disappoint.

JW Player July 2018 Product Release

Monthly update on the latest product improvements and offerings We are excited to announce the launch of JW Player's July 2018 product releases, enabling our customers to:
  • Grow audiences by seamlessly publishing videos to Facebook
  • Reduce playback errors and viewer abandonment with standardized playback errors
  • Deliver a broadcast-quality viewing experience on the web
  • Create a consistent viewing experience and improve monetization on mobile

JW Insights 2018

Our annual conference explored the latest data innovations, trends, and best practices in digital video

On Wednesday, June 6, 2018, JW Player proudly held our fifth annual JW Insights conference at NYC event venue Apella. We invited a who’s who lineup of digital video industry experts and leaders to share their wisdom about harnessing the power of data (and other best practices) to engage viewers and boost revenues.

More than 300 premium publishers, broadcasters, partners, and influencers joined us for enriching discussions on industry hot topics, including video intelligence, machine learning, video player bidding, and content syndication. Here are a few highlights and takeaways from our most successful conference to date.

What GDPR Means for JW Player Publishers

How we're responding to the new European data privacy law

Starting May 25, 2018, Europe will enforce the General Data Protection Regulation (GDPR), a landmark policy to bring greater transparency to the use of personal data by corporations.

Rooted in the idea that individuals should know who is collecting their information and how that data is used, GDPR raises the stakes on data misuse. Offenders can face fines of 20 million euros or up to 4% of global company revenue—making GDPR one of the most significant pieces of legislation in recent years to modernize privacy and security laws across Europe.

If you’re a video publisher wondering how all of this will affect you and your relationship with JW Player, we’ve got answers.

JW Player May 2018 Product Release

Monthly update on the latest product improvements and offerings We are excited to announce that JW Player's May 2018 product releases are now generally available. These latest releases enable our customers to:  
  • Enhance viewer experience through video intelligence
  • Improve monetization with playlist and ad performance insights
  • Ensure GDPR compliance
 

Improving Video Startup Quality with Adaptive Streaming

With JW 8.3, you won't have to choose between startup quality and speed

Publishers with premium or co-sponsored content seek both startup speed and video quality.  In the past, this has meant trading off video quality for speed: to maintain fast startup times, our player doesn’t wait for an initial quality estimation before downloading segments and beginning playback. Instead, our player has always defaulted to the lowest quality setting in the manifest, sometimes resulting in negative impacts to viewer experience and brand integrity. To help customers with these challenges, JW 8.3 improves adaptive streaming, avoiding the lowest quality setting altogether if the viewer’s available bandwidth and the player size can support a higher quality start.

JW Player Takes Top Honors in FeaturedCustomers’ Customer Success Report

B2B customer reference platform taps JW Player as a Market Leader in video platform software

We’re thrilled to be named as a “Market Leader" in the Spring 2018 Video Platform Software Customer Success Report from FeaturedCustomers. "Market Leader" is the highest designation of the report, honoring the most exceptional achievements in customer base and market share. JW Player is pleased to share this top distinction with only 6 other companies.

Behind the Scenes with JW Support

Having issues with your video product? We're here for you.

Hi, my name is Todd Grunow and I am the Director of the Technical Support team here at JW Player. Last month marked my fourth year here at JW, and while you might recognize my name from an e-mail thread or forum post, I figured it was about time for me to step away from the Support queue to write a few words about our team's mission and give you a glimpse of what goes on behind the scenes here at JW Support.

JW Player April 2018 Product Release

Monthly update on the latest product improvements and offerings

We are excited to announce that JW Player’s April 2018 product release is now generally available.