Introducing JW Labs, the innovation hub for online video technology

Close

Making the Move from JW Player 5 to JW Player 6? Or from JW Player Free to JW Player Pro,
Premium, or Ads?

We don’t blame you!

JW Player 6 introduces an updated player UX, new player skins, integrated features, video analytics, and optimized video playback in both HTML5 and Flash.

Here are some important tips to complete your migration:

Free Users – 3 Quick Steps Licensed Users
  1. Get JW Player 6 If you are currently using the Free version of JW Player 5, you will need to Sign-up to Get the Free version of JW Player 6.
  1. Log-in to Your New JW Player Account to Active Your Video Analytics! After signing up to get JW6, you will be emailed an invitation link to log in to your JW Player Account and activate your analytics token. This is available to all Free and Paid users of JW Player 6.
  1. Use the Publish Wizard inside your account to get video live on your website, in seconds.
  1. Choose your Player Edition! We have changed the way we license the player! Visit our pricing page to determine which edition best meets your needs. As always, feel free to contact us for questions about your license.
  1. Purchase with a Discount If you have not yet received a promotional offer from us regarding a discounted upgrade to JW Player 6, it probably means we don’t have your most recent email address. Please contact sales directly for more information.
  1. Follow the steps in your order confirmation email to log in to your new account, get & view your licensed player version and active your video analytics.
  1. Use the Publish Wizard inside your account to get a video live on your website, in seconds.

For a complete description on what to expect in JW Player 6, we suggest reading through the detailed migration guide on our support site, which clearly enumerates the different features and functionality between JW Player 5 and JW Player 6.

Already Using JW Player 6 and Looking to Upgrade your Player Edition?

We are excited that you are coming back for more!

Free Users Licensed Users

JW Player 6 Free to JW Player 6 Pro/Premium/Ads
If you are currently using the Free version of JW Player 6, you will need to purchase a license to upgrade your player. Visit the JW Player pricing page to see the commercial editions we offer.

After you have purchased your commercial edition of JW Player 6, follow the steps in your order confirmation email to log in to your account, and access your commercial player.

Upgrading between licensed versions
If you are looking to upgrade to a new licensed version of the JW Player, please contact sales directly for help with your upgrade.

Upgrading Between Minor Versions, but keeping the same Player Edition
If you are looking to upgrade your player version between version 6.0 and 6.X, you do not need to purchase a new license!